Resume

10 YEARS OF NON-PROFIT | SOCIAL MEDIA &  COMMUNITY DEVELOPMENT EXPERIENCE

SUMMARY OF QUALIFICATIONS 


  • 10 years of progressive experience in non-profit and city government, including management
  • Bilingual in: Spanish and English
  • Social Media: Facebook, Twitter, Instagram, Google+, Pinterest, LinkedIn, YouTube, Vimeo, StumbleUpon, etc.
  • Web Design and Site Management: PC/Mac, Google Analytics, Google Adwords, HTML, CSS, Bootstrap, Adobe Dreamweaver, Sublime Text, Artisteer, Content Management Systems (CMS) (WordPress, Tumblr, Blogger), URL campaign tagging
  • Photography and Graphics: DSLR (Canon T3i), basic Adobe Photoshop, Canva, Picmonkey, Instagram, Flickr, Picasa, and iPhone editing apps
  • Writing: Proposals, Grants, Articles, Op-Eds, Newsletters (Constant Contact and Mailchimp), Blogs and Social Media Copy

 

AWARDS & HONORS


The Bronx Times 25 Most Bronx Influential Women for 2014

Bronx Women’s Business Center Woman of Excellence Awards, February 2014

Help Clorox Celebrate 100 Years Instagram Photo Contest, February 2014

Puerto Rico Sun Communications Award, July 2012

 

PROFESSIONAL EXPERIENCE


East Side House Settlement, Bronx, New York
Development Associate, (May 2015-Present)

  • Spearheaded the agency’s integration of the National Student Clearinghouse database and trained staff
  • Co-wrote and edited an article published in New York Nonprofit Press for a retiring Executive Leadership members
  • Implemented a data-driven approach to social media and newsletter strategies
  • Created and executed the agency’s first ever #GivingTuesday campaign
  • Wrote, edited and reviewed proposals and concept papers for foundation and government requests for proposals
  • Maintained agency website, including writing articles and creation of photo galleries
  • Photographed agency events for social media, newsletters, and agency website, and digitally optimized photos for print
  • Managed East Side House Twitter and Facebook accounts
  • Drafted advocacy letters to City Council and Mayor’s Office on behalf of Executive Staff
  • Managed Constant Contact e-mail distribution lists and create agency e-newsletters
  • Reviewed, analyzed, and summarized RFPs and reports
    Writing, editing, and strategic creation of agency newsletter
  • Updating HHS Accelerator and CMS systems to keep agency current and eligible for funding
  • Archived and cataloged agency photos
    Conducted research for special projects
  • Created visuals to present data
  • Rewrote and formatted resumes of Executive Leadership

Urban Upbound (formerly East River Development Alliance), Astoria, New York
Community Engagement Coordinator, Jobs-Plus (August 2013-May 2015)

  • Manage and train three Community Engagement Coaches, who assist in executing the overall outreach strategy
  • Administer all social media presence for Jobs-Plus Urban Upbound and create content
  • Plan and coordinate events and activities to engage participants and recruit new members
  • Photograph events, workshops, and the community for social media purposes and agency promotional use
  • Track recruitment and outreach activities, submitting a weekly report and summary to Program Director
  • Collect, analyze, and use data to manage outreach efforts and demonstrate results, creating presentations and visual aids based on research analysis
  • Design and implement  a marketing & outreach strategy that engages residents through door-to-door canvassing, tabling, lobby sessions, flyers, email blasts, mailings, community events, festivals, social media, and other opportunities
  • Co-chair of the Queens Community Partners Network, an alliance of Western Queens non-profits and community groups, with Queens Public Library
  • Assist in the rebranding of the organization,  including overseeing the program’s marketing, community outreach, social media efforts, and service saturation efforts, including representation at community events and partner meetings
  • Create individualized work plans for each of my employees to ensure that they obtain their milestones
  • Co-coordinated two Americorp VISTAs, including offering technical support, training, and resources
  • Manage SYEP selection process for the Jobs-Plus program, including registration and hiring
  • Site Supervisor in the absence of Program Director and Assistant Director

BronxCentric!: Bronx Movers and Shakers, Bronx, New York
Founder/Administrator (October 2011-Present)

  • Obtained over 4,000 signatures for a petition to investigate two Bronx NYPD officers filmed twice using excessive force, resulting in an investigation and policy changes in how officers conduct fare spot checks on MTA buses
  • Manage the BronxCentric! website and all social media presence
  • Manage social media accounts for South Bronx Unite and work on media and outreach strategies
  • Achieved over 2,000 members in the Facebook “Bronx Movers & Shakers” discussion group and over 1,800 Twitter followers
  • Network with Bronx-based community organizations, leaders, activists, and other professionals to build alliances and offer consultation to
  • Create social media accounts to serve as a forums to connect Bronxites
  • Active in organizing the community and disseminating information about the proposed Fresh Direct deal in Harlem River Yards
  • Assisted in the planning of the film screening “Battle for Brooklyn” at Bronx Documentary Center with South Bronx Unite

BronxWorks (formerly Citizens Advice Bureau), Bronx, New York
Case Manager, Family Enrichment Program (January 2011-August 2013)

  • Manage caseload of families referred to program through ACS community advocates, or self-referrals in Bronx Community Districts 4 and 5
  • Carry out service plan suggested by ACS with families to help foster and improve healthy family relationships
  • Monitor assigned cases to ensure safety of child(ren) to prevent the placement or re-placement of youngsters into the foster care system
  • Utilize the holistic services in the agency, as well as other community resources to address needs of families in crisis
  • Conduct regular home and school visits, interviewing and observing family and children in various settings

Case Manager/Employment Specialist, Work Rewards/Family Self-Sufficiency Program (May 2008-January 2011)

  • Only full-time Family Self-Sufficiency program staff member from 1/14/10 to 3/29/10
  • Recruited Section 8 recipients for the Opportunity NYC-Work Rewards program Bronx borough-wide
  • Developed and distributed mailings and marketing materials, and performed other administrative and supportive functions as necessary
  • Conducted needs assessment interviews with clients to assess job readiness and offered advisement
  • Lead job readiness workshops, wrote resumes, and linked clients to public benefits and services
  • Developed, hosted, and facilitated outreach events, forums, workshops and activities for program participants
  • Prepared and submitted weekly reports and documentation to Seedco, MDRC, and the Department of Housing Preservation and Development (HPD) during enrollment phase
  • Maintained and updated client databases to track client milestones, contact information, goals, job information and case notes

CAMBA, Brooklyn, New York
Outreach Worker, Work Rewards/Family Self-Sufficiency Program (December 2007-May 2008)

  • Recruited Section 8 recipients for the Opportunity NYC-Work Rewards program in various Brooklyn neighborhoods
  • Conducted needs assessment interviews with clients to create individualized service plan
  • Maintained and updated client contact information and documentation
  • Coordinated and scheduled client enrollment workshop sessions
  • Launched direct mail campaigns targeted toward eligible HPD Section 8 voucher holders

New York City Department of Parks & Recreation, New York, New York
Seasonal Clerical Aide, Marina Division (May 2007-November 2007)

  • Maintained and updated documentation, generated invoices, coordinated reservations, and processed payments for over 225 customers
  • Preparing, distributing, and collecting time cards for payroll
  • Responded to customer phone and e-mail inquiries regarding our facilities and services
  • Assisted in the preparation of purchase orders
  • Implemented and managed parking permit program

Intern, Marina Division (June 2006-January 2007)

  • Maintained databases, fielded calls, processed customer payments, coordinated appointments, and audited dock inventories
  • Responded to customer phone and e-mail inquiries regarding our facilities and services
  • Recorded weekly customer check, credit, and debit card transactions into database
  • Reconciled check, credit, and debit card receipts with daily sales ledger

 

VOLUNTEER EXPERIENCE


New York City Department of Parks & Recreation, New York, New York
GreenTeam, Social Media Consultant/Director (December 2010-August 2012)

  • Establish an improved on-line presence for Parks’ GreenTeam effort
  • Create social media accounts to serve as a forum for GreenTeam projects and events
  • Assist in the marketing of GreenTeam to residents of the five boroughs of New York City
  • Network with community groups, organizations, and individuals to expand the size and scope of the GreenTeam
  • Photograph events for social media and agency purposes

Being Latino, New York, New York, (June 2010-August 2011)

  • My article, “What Pride Day Means to Me,” was published on Being Latino Online Magazine in June 2010
  • Raised $500 for GMHC through fundraising and participation in AIDS Walk 2011 with the Being Latino Team
  • Participated in Rally for Yvette in July 2011, an anti-violence demonstration in the Fordham area of the Bronx in conjunction with the 46th Precinct to assist in solving an unsolved shooting, providing follow up by leading an outreach effort in the neighborhood, distributing flyers and speaking to community members to inform them about the incident and where they could go with information about the crime

Yuma Videocine, Bogotá, Colombia
Volunteer, (January 2007-April 2007)

  • Photographed various scenes in Colombia, which were used on the website during 2007-2008.
  • Assisted cameraman and journalist while on location in Circasia, Quindío, Colombia as a roadie
  • Contributed creative input for filming and photography

Local Development Corporation of East New York, Brooklyn, New York
Student Consultant (September 2005-December 2005)

  • Initiated alliances with community religious leaders and interviewed them to gain valuable
  • neighborhood information
  • Conducted needs assessments of retail and food stores in East New York
  • Researched and analyzed demographic and socio-economic factors in the neighborhood
  • Designed and administered surveys in English and Spanish to residents
  • Prepared findings into a best practice report and presentation

EDUCATION


City College, New York, NY 
Certificate in Web Development 

Hunter College, New York, NY 
M.S. Urban Affairs, concentration on public policy and urban planning

Sample Coursework: Urban Development Workshop, Introduction to Housing, Grant Writing and Fundraising Practicum, Introduction to Transportation Planning

Herbert H. Lehman College, Bronx, NY
B.A. Sociology, Magna Cum Laude, Minor in Latin American and Puerto Rican Studies

  • Vice-President of the Sociology Club
  • Phi Beta Kappa
  • Alpha Kappa Delta International Sociology Honor Society
  • Lehman College Dean’s List
  • Golden Key International Honour Society

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